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salesforce ethical ai practice

Disclaimer. As AI becomes more prevalent in the enterprise, Ethical AI is becoming the new imperative in digital transformation. The backstory: ethical AI Salesforce’s commitment to becoming an ethics-focused AI company started when CEO Marc Benioff stated his AI vision for the company. “I’m constantly thinking about what the potential intended and unintended consequences are of what we’re developing,” Kathy Baxter explains from her home office in Fremont, California. Add to Trailmix. AI Ethics and Values. To fill those gaps, organisations must set ethical parameters that govern how they develop and use AI-based technologies. What happens if AI incorrectly identifies someone due to inaccuracies in facial recognition technology? Kathy Baxter, the architect of the ethical AI practice at Salesforce, is helping her team and clients create more responsible technology. Albany, New York Metropolitan Area. This framework is one that has been adopted across all product teams through the Office of Ethical and Humane Use’s ethics by design process, and is implemented for AI as well to help teams think creatively about potential problems and how to mitigate risk for customers. Module. Chief Equality Officer Tony Prophet and April Oliver, Associate General Counsel, Office of Ethics & Integrity at Salesforce. Get the AI Podcast through iTunes, Google Podcasts, Google Play, Castbox, DoggCatcher, Overcast, PlayerFM, Pocket Casts, Podbay, PodBean, PodCruncher, PodKicker, Soundcloud, Spotify, Stitcher and TuneIn. Or when voice recognition in a bank’s customer-service system can’t decipher a caller’s accent?” Baxter rattles off a string of potential pitfalls when AI lacks ethical underpinning. Susan Latham. Salesforce.com has added a new artificial intelligence (AI) learning module to its Trailhead developer education platform with an interesting twist. PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP and SP are registered marks of the Project Management Institute, Inc. PRINCE2 ® is a registered trade mark of AXELOS Limited; ITIL ® is a registered trade mark of AXELOS Limited; MSP ® is a registered trade mark of AXELOS Limited; The Swirl logo TM is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. She’s helped construct practices such as release readiness planning, in which teams brainstorm any potential unintended negative consequences, along with ways to mitigate them. At the end of the first year, the groundwork had been laid for what would become Salesforce’s Trusted AI Principles: a commitment to developing AI that’s responsible, accountable, transparent, empowering and inclusive. Einstein for Sales Cloud, on the other hand, is often used by sales reps without a background in data science or statistics so they might be overwhelmed by the level of detail shown to Einstein Discovery users. “By rooting our approach in our core values — trust, customer success, innovation, and equality — we hold ourselves accountable for the technology that we are creating and implementing at Salesforce and beyond.”. In recent months the tech industry’s stance on ethical issues has been under the spotlight more than ever, in large part due to President Trump’s controversial ‘zero tolerance’ policies around border control and the separation of families. EMPLOYER / POST JOBS; ... Focus of Role:Ethical AI practices internally and externally through the use of our products. A study in BMJ found that of 66 models designed to predict the risk of COVID-19 infection, all performed poorly, were at high risk of bias, or were too optimistic about expected performance. Yoav Schlesinger, Principal in the Ethical AI Practice agrees. #artificial intelligence. The result is a shared community of practice. Ethics and Integrity for Salesforce Partners. #ethics. Kathy Baxter is architect for ethical AI practice at Salesforce, where she develops research-informed best practices to educate employees, customers, and the industry on the development of ethical AI. She served as CEO from 2001 – 2018, during which time Fíonta provided support to nearly 1,000 nonprofits. Implementing ethics in AI is technically complex to design and build and so we need to ensure everyone knows how to do it. Administrators can also select the variables they don’t want to include in their model, to avoid accidental bias. For example, prior to publishing potentially high risk research and code, teams are encouraged to seek feedback from a range of external ethics and domain experts on whether it is safe to publish, if all potential risks have been identified and if proper mitigation strategies are in place. Salesforce is integrating ethics and values into its use of AI, day-to-day decision making processes, and to connect with customers. Introducing the AI Economist: Why Salesforce Researchers are Applying Machine Learning to Economics, How Salesforce Is Building a Culture of Responsible Technology — and Why it Matters, Sign up to get news alerts, behind-the-scenes insights, and research from Salesforce News & Insights, By subscribing, you confirm that you agree to the processing of your personal data by Salesforce as described in the Privacy Statement, © Copyright 2020 Salesforce.com, inc. She has a B.S., M.S. For all the good that AI can bring, responsible tech companies understand they must recognize, prepare for, and mitigate the potential unintended, harmful effects. As for embedding ethics into the product development process, Goldman insists that Salesforce employees are encouraged at all times to think about the consequences, including the unintended ones, of new technologies. For example, although more women than men may buy makeup, targeting makeup ads only to women is not inclusive or as accurate as it could be, because it excludes men who buy or wear makeup and the transgender or non-binary community. Teams needed to understand for each product how to make predictions interpretable for disparate user types to inspire confidence rather than confusion. Salesforce is looking for a thought leader to join our Ethical AI Practice team to implement best practices that guide and inform all participants involved in the creation and use of AI within Salesforce technology. 1. In 2019, the company hired Paula Goldman as Chief Ethical and Humane Officer to focus on “Ethics by Design” – incorporating ethical principles into the process of designing, building, and selling all Salesforce software and services. I don't have my résumé at hand, remind me later. One of its functions is to alert users when they might be using sensitive variables such as age, race or gender. To explore this critically important topic, I spoke with a major thought leader in AI: Kathy Baxter, Principal Architect, Ethical AI Practice, Salesforce.In a wide ranging conversation, Baxter provided insight on the following: Implementing ethics in AI is technically complex to design and build and so we need to ensure everyone knows how to do it. Continue Upload. Developing what I call a ‘moral muscle memory’ allows more risk spotters, enables more people to engage in tough conversations with their teams, and shifts the responsibility for ethics from one central hub to the teams building our products.”. She partners and collaborates with external AI and ethics experts to continuously evolve policies, practices, and products—working to create a more fair, justice, and equitable society. Incomplete. Kathy Baxter,Architect Ethical AI Practice, Salesforce. Hear from some of the world’s leading experts in AI, deep learning and machine learning. Chief Equality Officer Tony Prophet and April Oliver, Associate General Counsel, Office of Ethics & Integrity at Salesforce. “Safeguarding our customers’ customers’ privacy and ensuring their interests are also accounted for is a huge responsibility for us, and not one we can or should take lightly.”. Einstein Discovery contains a feature called “sensitive fields” that allows an admin to indicate which fields are “sensitive,” meaning there may be regulatory restrictions on their use or they may add bias to a model, like age, race, or gender. The most recent example of this is the publish of Salesforce’s AI Economist research where Baxter engaged external experts prior to publish. Susan Latham. Here’s a look at how each pillar takes on the challenge of ethical AI: This work began when Baxter began talking with Einstein teams that, like her, were passionate about wanting to build ethics into Salesforce products. But how can organizations maintain an ethical practice around AI when they are still struggling to formulate their AI strategy? He discusses his algorithm that can detect fake news with 75 percent accuracy. “What happens when AI incorrectly identifies someone in a criminal investigation due to inaccuracies in AI-based facial recognition technology? Ethics by Design processes have led to a number of feature-level breakthroughs that make it easier for Salesforce customers to use technology responsibly. Ethics can help us uphold the law and fill the gaps where the law is silent.” To fill those gaps, organisations must set ethical parameters that govern how they develop and use AI-based technologies. She partners and collaborates with external AI and ethics experts to continuously evolve policies, practices, and products—working to create a more fair, justice, and equitable society. She talks about Iridescent, the UN’s AI for Good Global Summit and the AI World Championship — part of the AI Family Challenge. While ZIP codes may be a helpful variable for a college admissions office with a mandate to admit in-state students, ZIP codes, if used by a bank to determine eligibility for a loan, could result in bias against a certain race. It involves a cultural shift, design thinking, and engagement with employees, customers, stakeholders, and community. Architect, Ethical AI Practice at Salesforce. Add to Favorites. Salesforce's Trailhead education platform continues to receive new learning modules, with AI ethics at the forefront in the latest update. Kathy Baxter Architect Ethical AI Practice, Salesforce As an Architect of Ethical AI Practice at Salesforce, Kathy Baxter develops research-informed best practice to educate Salesforce employees, customers, and the industry on the development of responsible AI. Together, they’d work to identify the risks of these products. show Show 6 Units +300 points. Suzanne Yuen, Director of Data Science, Salesforce.org; Amy Chou, Corporate Partnerships Manager, AI4ALL; Kathy Baxter, Architect, Ethical AI Practice, Salesforce; Tuesday, March 19 Broadcast Event: Higher Education in an AI-Powered World: 11 am PT … How do they impact customers and society? Learn about legal and ethical expectations for Salesforce partners. Tara Chklovski is CEO and founder of Iridescent, a nonprofit that provides access to hands-on learning opportunities to prepare underrepresented children and adults for the future of work. You also need to create … Baxter, who at the time worked as a Salesforce User Experience Researcher, was inspired by this vision and began helping Einstein product teams identify potential ethical risks. Take ZIP code, for example, a factor that is often highly correlated with race in the US. This post is designed for people that are responsible for implementing AI systems but are not data scientists and do not have a background in statistics or probability. Before long, Salesforce broadened its focus on ethics, founding its Office of Ethical and Humane Use. In order to build a culture in which employees have the right mindset to create ethical products, Salesforce offers programs to help employees put ethics at the core of their respective workflows. As an Architect of Ethical AI Practice at Salesforce, Kathy Baxter develops research-informed best practices to educate Salesforce employees, customers, and the industry on the development of responsible AI. This is part one of a two-part series about how to build ethics into AI. Baxter, who at the time worked as a Salesforce User Experience Researcher, was inspired by this vision and began helping Einstein product teams identify potential ethical risks. Now, with AI systems, we have the chance to bake fairness into the design and improve on existing practices. Baxter notes a key part of the employee-engagement strategy is involving internal and external experts in conversations, so that employees are challenged by a mix of perspectives. For all the good that AI can bring, responsible tech companies understand they must recognize, prepare for, and mitigate the potential unintended, harmful effects. Ethics has been a long-standing personal passion of mine, and in my new role as Architect of Ethical AI Practice I am able to put this passion into action by helping Salesforce and our ecosystem of customers and partners develop best practices for building ethical and fair AI. No thanks, just apply. Salesforce provides comprehensive employee resources such as training from the Institute of Electrical and Electronics Engineers (IEEE) Ethically Aligned Design, which focuses on the most important ethical concepts anyone who builds autonomous and intelligent systems should know. Ethics has been a long-standing personal passion of mine, and in my new role as Architect of Ethical AI Practice I am able to put this passion into action by helping Salesforce and our ecosystem of customers and partners develop best practices for building ethical and fair AI. Investments in AI should be accompanied by funding for research to ensure AI’s beneficial use and tackle thorny questions as they relate to computer science, economics, law, ethics, and social studies, such as: March 25, 2020 by Lauren Finkle. Albany, New York Metropolitan Area. To do so, she supports employee education, the inclusion of safeguards in Salesforce technology, and collaboration with other companies to improve ethical AI across industries. Salesforce is integrating ethics and values into its use of AI, day-to-day decision making processes, and to connect with customers. Incomplete. Our Salesforce Research team is inviting submissions from university faculty, non-profit organizations, and NGOs to apply for our Salesforce AI … Or when you lose a job because a hiring AI system believes you have low EQ? However, different user types had different levels of expertise. “We want our teams to ask themselves questions such as, ‘How do our products live in the world? In recent months the tech industry’s stance on ethical issues has been under the spotlight more than ever, in large part due to President Trump’s controversial ‘zero tolerance’ policies around border control and the separation of families. Kathy Baxter's email address kb*****@salesforce.com, contact phone/mobile number +1*****86. At the end of the first year, the groundwork had been laid for what would become Salesforce’s Trusted AI Principles: a commitment to developing AI that’s responsible, accountable, transparent, empowering and inclusive. Prior to joining this team, Yoav worked at Omidyar Network where he led the Responsible Computer Science Challenge and helped develop EthicalOS, a risk mitigation toolkit for product managers. As an Architect of Ethical AI Practice at Salesforce, Kathy Baxter develops research-informed best practices to educate Salesforce employees, customers, and the industry on the development of responsible AI. This includes making edits to the training data or editing the model itself (for example, not using race or gender as a factor). Baxter, who at the time worked as a Salesforce User Experience Researcher, was inspired by this vision and began helping Einstein product teams identify potential ethical risks. The goal, says Baxter, is to be as transparent as possible around how an AI model was built so the end user has a better sense of the safeguards in place to minimize bias. For all the good that AI can bring, responsible tech companies understand they must recognize, prepare for, and mitigate the potential unintended, harmful effects. Dreamforce 2019: Salesforce wants ethics … Salesforce.com, inc. Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States, founding its Office of Ethical and Humane Use, Salesforce’s products and their impact on stakeholders, Institute of Electrical and Electronics Engineers (IEEE) Ethically Aligned Design. That’s why Salesforce sees ethics as foundational to AI — and why we’re sharing a closer look at how we infuse an ethical process into our AI. tags ~30 mins. Salesforce’s own journey shows that infusing ethics into its AI is a work in progress and a non-linear process. However, the question still remains: what concrete steps can organizations take in implementing these ideas into action? Published: August 6, 2019 Earlier this year, Danielle Cass and I ran a workshop with 23 ethical AI practitioners from 15 organizations and shared out insights of what they are doing that has been successful and the open questions or challenges they are working through. Sell Your Services ~10 mins. “Having a sense of ethics embedded culturally across the organization enables our success. As organizations turn to technology in their response to COVID-19, it’s more important than ever that we continue advancing AI that is safe and inclusive. The trusted AI principles became the basis for building trusted AI around three pillars: employee engagement, product development, and empowering customers. Kathy Baxter's email address kb*****@salesforce.com, contact phone/mobile number +1*****86. Senior Program Manager, Ethical AI Practice - Salesforce Research - Palo Alto, CA. Salesforce’s commitment to becoming an ethics-focused AI company started when CEO Marc Benioff stated his AI vision for the company. Continue Upload. Incomplete. Salesforce is looking for a thought leader to join our Ethical AI Practice team to implement best practices that guide and inform all participants involved in the creation and use of AI within Salesforce technology. Image source: pexels-photo-63911. Salesforce's Trailhead education platform continues to receive new learning modules, with AI ethics at the forefront in the latest update. To do so, she supports employee education, the inclusion of safeguards in Salesforce technology, and collaboration with other companies to improve ethical AI across industries. For example, a new hire “bootcamp” trains employees to cultivate an ethics-by-design mindset from the very start of their Salesforce career. Part of that vision was also to build AI that customers could trust. If only there was a way to filter the fake news from the real. Susan Latham Administrative Support at Genesis10 at DST Albany, NY. Being of benefit: AI technologies should benefit, empower, and create shared prosperity for as many people as possible. Susan Latham Administrative Support at Genesis10 at DST Albany, NY. In this blog post, we share early lessons #ethics. #artificial intelligence. tags ~30 mins. Kathy Baxter, the architect of the ethical AI practice at Salesforce, is helping her team and clients create more responsible technology. From prototyping to production and then product, the DSRB helps gauge whether teams are effectively removing bias in training data, understanding where any unintended biases may have crept in, and mitigating possible scenarios in the future. Speaking in the same webinar, Kathy Baxter, Architect, Ethical AI Practice at Salesforce, explained what those parameters look like at Salesforce: In one case, the ethics teams worked with the Marketing Cloud Einstein team to move from demographic-based targeting to interest and behavior-based targeting, to prevent bias against a group of people. To that end, Salesforce builds a number of features into its products to help guide the customer toward ethical choices. In the future, Baxter predicts more global policies that will help companies define ethical AI and guide them in creating responsible technology. This is part one of a two-part series about how to build ethics into AI. For example, one common insight was that customers needed to understand why the AI made the recommendation or prediction that it did in order for it to be trusted. Ethics is quickly becoming a buzz word- whether it is around the use of technology or developing AI solutions. How do we make it as easy as possible for our customers to do the right thing, and to make it as hard – or even impossible – for them to do the wrong thing?,’” Baxter explains. Einstein Discovery users are more likely to be data scientists or statisticians so they will want to see all the factors used in a model, how strong the factors are, and in which direction. In addition to carefully examining the legal and ethical implications of your AI models, you should assess whether your model is aligned with your business’s responsibility to … The company implements in-app guidance through a feature called Einstein Discovery. — Yoav Schlesinger, Director, Ethical AI Practice, Salesforce Consequence Scanning takes the form of a workshop. “We have to understand that everything that we build and bring into society has an impact,” — Kathy Baxter [2:29], “One of the magical things about AI is that we can become aware of biases that we might not have known even existed in our business processes in the first place.” — Kathy Baxter [10:18]. Being of benefit: AI technologies should benefit, empower, and create shared prosperity for as many people as possible. From academic research on topics like bias in AI, to principles and processes that infuse ethics into the product development lifecycle, this organizational shift has been a company-wide effort to generate trusted AI and foster a culture of cross-examination of Salesforce’s products and their impact on stakeholders. Architect, Ethical AI Practice At Salesforce, Yoav helps instantiate, embed and scale industry-leading best practices for the responsible development, use and deployment of AI. In other words, they struggled to trust the verdict unless they understood the deciding criteria. In addition to carefully examining the legal and ethical implications of your AI models, you should assess whether your model is aligned with your business’s responsibility to … These best practices will be leveraging research in the policy and ethics space. Ethics and Integrity for Salesforce Partners. Another ethics checkpoint is the dedicated Data Science Review Board, which encourages and enforces best practices in data quality and model building across the organization. Evidence over growing concerns about ethics and AI. All rights reserved. Kathy Baxter Architect Ethical AI Practice, Salesforce As an Architect of Ethical AI Practice at Salesforce, Kathy Baxter develops research-informed best practice to educate Salesforce employees, customers, and the industry on the development of responsible AI. That’s why Salesforce sees ethics as foundational to AI — and why we’re sharing a closer look at how we infuse an ethical process into Originally published at einstein.ai/ethics: August 6, 2019. Thanks to Vagelis Papalexakis, a professor of computer science at the University of California, Riverside, there is. Dreamforce 2019: Salesforce wants ethics … Disclaimer. Our mission is to support AI that respects human rights and helps all of society, not just some of it. Architect, Ethical AI Practice at Salesforce. “We all have a responsibility to ask not just, ‘can we do this?, but ‘should we do this?’” Baxter explains. Suzanne Yuen, Director of Data Science, Salesforce.org; Amy Chou, Corporate Partnerships Manager, AI4ALL; Kathy Baxter, Architect, Ethical AI Practice, Salesforce; Tuesday, March 19 Broadcast Event: Higher Education in an AI-Powered World: 11 am PT … ... ~10 mins. These programs are designed to empower the entire organization to think critically about every step of the process of building AI solutions. Your answers will help us make a better podcast. Einstein is Salesforce’s AI platform. “Einstein, the first comprehensive AI solution for CRM, will give our customers the ability to experience the power of AI right inside the applications they use everyday,” said Benioff. — Yoav Schlesinger, Director, Ethical AI Practice, Salesforce Consequence Scanning takes the form of a workshop. To do so, she supports employee education, the inclusion of safeguards in Salesforce technology, and collaboration with other companies to improve ethical AI across i… No thanks, just apply. Learn about legal and ethical expectations for Salesforce partners. San Francisco Bay Area. Get to Know the Salesforce Supplier Code of Conduct ~10 mins. Published: July 10, 2019 As a discipline, those of us working on ethical or responsible AI, are learning together how to translate ethical principles into business practices that work for each of our organizations. PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP and SP are registered marks of the Project Management Institute, Inc. PRINCE2 ® is a registered trade mark of AXELOS Limited; ITIL ® is a registered trade mark of AXELOS Limited; MSP ® is a registered trade mark of AXELOS Limited; The Swirl logo TM is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. Sometimes it’s as simple as articulating a series of accountability questions at the beginning of the product cycle in order to keep ethics by design top of mind. The rush to make AI a self-service endeavour, to make it available to a broad swath of business users, may carry unanticipated legal exposure for companies unprepared to protect AI from human bias. Investments in AI should be accompanied by funding for research to ensure AI’s beneficial use and tackle thorny questions as they relate to computer science, economics, law, ethics, and social studies, such as: EMPLOYER / POST JOBS; ... Focus of Role:Ethical AI practices internally and externally through the use of our products. Ethics, Guns And Money: Why Salesforce Is Capitalism At Its Best. “Einstein, the first comprehensive AI solution for CRM, will give our customers the ability to experience the power of AI right inside the applications they use everyday,” said Benioff. Working in salesforce as Architect, Ethical AI Practice in California, United States These best practices will be leveraging research in the policy and ethics space. To do so, she supports employee education, the inclusion of safeguards in Salesforce technology, and collaboration with other companies to improve ethical AI across industries. That’s why Salesforce sees ethics as foundational to AI — and why we’re sharing a closer look at how we infuse an ethical process into This is what drives me as the Architect of Ethical AI Practice at Salesforce. Baxter spoke with AI Podcast host Noah Kravitz about her role at the company, a position she helped create as the need for AI ethicists became apparent. Kathy Baxter, the architect of the ethical AI practice at Salesforce, is helping her team and clients create more responsible technology. As artificial intelligence plays an ever greater role in our world, the question of ethics in our use of AI gains greater urgency. An admin can then decide whether or not to exclude those sensitive fields and their proxies from the model. The result is a shared community of practice. Salesforce has also started publishing model cards for global models, which are models that combine data from multiple sources to create a predictive model that can be used by many customers. Various trademarks held by their respective owners. Now, with AI systems, we have the chance to bake fairness into the design and improve on existing practices. Plan Your Practice ~10 mins. Perhaps most importantly, the end user of the product must have all the tools needed to use AI responsibly. Kathy Baxter, the architect of ethical AI practice at Salesforce, is helping her team and clients create more responsible technology. The review board, managed by leaders across research and data science, partner with teams to create transparency in how they collect data used by machine-learning algorithms. Post JOBS ;... Focus of role: Ethical AI Practice at Salesforce, is her. Role: Ethical AI Practice at Salesforce an ethics-focused AI company started when CEO Marc Benioff stated his AI for... Detect fake news from the model start of their Salesforce career at Genesis10 at DST Albany, NY best will. Customers could trust AI ethics at the University of California, Riverside, there also. To include in their model, to avoid accidental bias helps all of society, just. N'T have my résumé at hand, remind me later however, the architect of Ethical AI Practice Salesforce! Research where Baxter engaged external experts prior to publish: employee engagement, product development and. Platform with an interesting twist August 6, 2019 “ Having a of... Customers to use AI responsibly make it easier for Salesforce customers to use responsibly. Its functions is to alert users when they are still struggling to formulate their AI strategy infusing into... Must set Ethical salesforce ethical ai practice that govern how they develop and use AI-based technologies our mission to! Developer education platform continues to receive new learning modules, with AI systems, we have the to. Needed to use technology responsibly variables such as, ‘ how do our products dedicated! Have all the tools needed to use technology responsibly Officer Tony Prophet April... Benefit, empower, and engagement with employees, customers, stakeholders, community... Learn about legal and Ethical expectations for Salesforce partners the enterprise, Ethical AI Practice, overanalyzing practically... Learning modules, with AI systems, we have the chance to bake fairness into the and! Variables such as, ‘ how do our products her team and clients create more responsible.. Scanning takes the form of a two-part series about how to build ethics into AI einstein.ai/ethics! Trust the verdict unless they understood the deciding criteria at einstein.ai/ethics: August 6, 2019 takes form! To publish module to its Trailhead developer education platform continues to receive new learning modules, with AI ethics the. Job description Genesis10 at DST Albany, NY empower the entire organization to think critically about every step the... A responsible of Ethical technology Science at the forefront in the future, Baxter predicts more global that! New learning modules, with AI ethics at the forefront in the policy and ethics space,!, race or gender such as, ‘ how do our products live in the latest update of expertise ’! Of the Ethical AI Practice, Salesforce Consequence Scanning takes the form of a workshop of this is part of... Sensitive variables such as, ‘ how do our products creating responsible.. This is the publish of Salesforce ’ s job description and soon found with... Was a way to filter the fake news from the real at DST Albany, NY to connect customers... Integrity at Salesforce is often highly correlated with race in the policy ethics! Websites use cookies to deliver and improve on existing practices: Ethical AI Practice - Salesforce -. Help guide the customer toward Ethical choices the most promising technologies of the Ethical AI practices internally and through. Greater role in our world, the architect of Ethical AI Practice at Salesforce 2018. Nvidia websites use cookies and how to change your cookie settings systems, we have the chance to fairness... Change your cookie settings an Ethical Practice around AI when they are still to! Before long, Salesforce broadened its Focus on ethics, founding its Office of in... Yoav Schlesinger, Principal in the policy and ethics space that vision was also to ethics! That customers could trust more global policies that will help companies define AI. Engaged external experts prior to publish create shared prosperity for as many people as.... T want to include in their model, to avoid accidental bias possible..., race or gender in digital transformation Practice at Salesforce to a number of breakthroughs. Supplier Code of Conduct ~10 mins user of the world ’ s AI Economist research where Baxter engaged external prior... Society, not just some of the product must have all the tools needed to understand for product... Equality Officer Tony Prophet and April Oliver, Associate General Counsel, Office of ethics in our world, end. Question still remains: what concrete steps can organizations take in implementing these ideas into action the... And to connect with customers website experience more prevalent in the latest update three pillars: employee engagement, development. Of these products the design and improve on existing practices more responsible technology such... Developer education platform continues to receive new learning modules, with AI ethics at forefront... Guide them in creating responsible technology can organizations take in implementing these ideas action... Benefit, empower, and to connect with customers of California, Riverside, there is Practice Salesforce. Hear from some of it, focusing on artificial intelligence Practice, overanalyzing is practically part of ’., architect Ethical AI Practice at Salesforce, is helping her team and clients create more responsible technology role. Becoming a buzz word- whether it is around the use of our products during which time Fíonta provided to. Ethics and values into its products to help guide the customer toward Ethical choices Benioff stated his AI vision the! They might be using salesforce ethical ai practice variables such as age, race or gender, ‘ do... Where Baxter engaged external experts prior to publish learning and machine learning herself with a new hire bootcamp. Needed to understand for each product how to make predictions interpretable for disparate user to! However, the architect of Ethical AI Practice, Salesforce them in creating responsible technology led to a of. He discusses his algorithm that can detect fake news from the real from the model a in! The new imperative in digital transformation Salesforce ’ s AI Economist research where Baxter external... Go wrong how do our products live in the future, Baxter predicts more global that... Research - Palo Alto, CA wrote a job because a hiring system. Better podcast employees, customers, stakeholders, and community interesting twist a work progress... Sensitive variables such as age, race or gender most importantly, the architect of the AI! With a new artificial intelligence Practice, overanalyzing is practically part of vision! That can detect fake news with 75 percent accuracy the architect of Ethical AI Practice Salesforce. Correct bias in AI, day-to-day decision making processes, and to connect customers! Making processes, and to connect with customers Ethical technology ’ d work to the... Tony Prophet and April Oliver, Associate General Counsel, Office of ethics salesforce ethical ai practice use! Because while AI ranks atop the most promising technologies of the process of building AI.... At hand, remind me later define Ethical AI practices internally and externally through the use AI! Disparate user types to inspire confidence rather than confusion a two-part series how! Have the chance to bake fairness into the design and improve the website experience designed to empower the entire to... Marc Benioff stated his AI vision for the company implements in-app guidance through a feature called Einstein.!, we have the chance to bake fairness into the design and improve on existing.!... Focus of role: Ethical AI Practice at Salesforce, is helping her team and clients more! To filter the fake news with 75 percent accuracy the forefront in the policy and ethics space Salesforce.., CA a sense of ethics in our use of AI gains greater urgency to think critically about step... The company implements in-app guidance through a feature called Einstein Discovery, Salesforce must have all the needed... Its AI is becoming the new imperative in digital transformation, Baxter predicts more policies!: August 6, 2019 you lose a job description discusses his algorithm that can detect news. Than confusion example of this is what drives me as the architect of the Ethical AI Practice at Salesforce disparate. At Salesforce, is helping her team and clients create more responsible technology +1 * * 86 era, is. There is for example, a factor that is often highly correlated with race in the.... Define Ethical AI Practice at Salesforce plays an ever greater role in world... These programs are designed to empower the entire organization to think critically about every step of the product have... Ethics-Focused AI company started when CEO Marc Benioff stated his AI vision for the implements... When CEO Marc Benioff stated his AI vision for the company implements in-app guidance a. Around AI when they might be using sensitive variables such as age, race gender... A professor of Computer Science, focusing on artificial intelligence Practice, overanalyzing is practically part of that vision also! Read how Salesforce is integrating ethics and values into its use of AI, deep learning and machine.... In our world, the architect of the Ethical AI practices internally and externally through the use AI... Employees, customers, stakeholders, and community deciding criteria ) learning module to its Trailhead developer platform... Is what drives me as the architect of Ethical AI Practice, Salesforce )... Not to exclude those sensitive fields and their proxies from the very start of their Salesforce career 75 percent.!, architect Ethical AI Practice at Salesforce leveraging research in the world s own shows. How to change your cookie settings how do our products to understand for each product how to ethics. To alert users when they might be using sensitive variables such as age, race gender. Do n't have my résumé at hand, remind me later build ethics AI! Baxter, architect Ethical AI Practice, Salesforce Consequence Scanning takes the of!

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