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salesforce cbp contract

A dozen or so people accompanied by a 14-foot, 800-pound cage gathered in downtown San Francisco Tuesday morning to protest Salesforce’s contract with U.S. Customs and Border Patrol (CBP), the agency within the Department of Homeland Security responsible for enforcing the Trump Administration’s zero-tolerance immigration policy.. Today is the first day of Dreamforce, Salesforce’s … In July of 2018, thirty-two companies who are customers or prospective customers of Salesforce made similar demands. Daily Kos moves in solidarity with the Black community. We are not working with CBP regarding the separation of families at the border, nor are any Salesforce services being used by CBP for this purpose. See Muslim travel ban and the end of the Dreamers Act as cases in point.). One strong possibility is money. The Salesforce founder and co-CEO ultimately decided his company would keep its contract with the CBP — claiming that his company's software was not used to separate families — though he "wrestled" with the judgment call for most of the last summer, according to a CNBC interview with Benioff. They can no longer view their mission as a set of binary choices: growing vs. giving back, making a profit vs. promoting the public good, or innovating vs. making the world a better place.”. Voters decided: Joe Biden will be the next President of the United States! “We are particularly concerned about the use of Service Cloud to manage border activities,” the letter read. “Agents were caught making racist comments in a Facebook group—a group that the chief of the Border Patrol evidently was a member of herself,” wrote journalist Garrett Graff. The appalling treatment of migrants at the US-Mexico border in recent years has been well-documented. If every tech company that has any kind of contract with these immigration agencies, immediately cut their contracts, it would make a huge impact and create enormous political pressure for these human rights abuses to end.”, Other tech companies face similar dilemmas. While you justified continuing your contract with CBP by claiming that Salesforce software “isn’t working with CBP regarding the separation of families at the border”, this is not enough. We are not working with CBP regarding the separation of families at the border, nor are any Salesforce services being used by CBP for this purpose. Salesforce has been here before. The sort of situation that’s arisen this week isn’t going to be a one-off. We have to look at our boards of directors, management, and employees. My personal stance on this is that Salesforce - or any other company - can’t be expected to fix all the problems in the world and that taking a stand where you can make a difference - such as in Indiana - is the first step. Most well-publicized is the separation of families. While it’s an emotive topic - and I’m as angry as the next person at the images of caged toddlers - the accusation from RAICES that Salesforce is trying to buy its way out of responsibility just doesn’t stand up. “Salesforce claims social responsibility as a core value while making tens of millions of dollars in contracts with an agency that is profiting from the deaths of migrants doing nothing more than seeking a better life,” he said. Salesforce has taken a very public pro-immigration stand since this situation first exploded  and made clear its opposition to the separation policy being enforced - and I would expect nothing less from the Marc Benioff I’ve known for the past 20 years. You’re shaping this future. “We are absolutely appalled that Salesforce is providing assistance to government agencies that are violating human rights and is refusing to drop the contract with Customs and Border Protection,” they wrote. But that is not enough. The Guardian reported recently that at least 97 people have been shot and killed by CBP since 2003. The software and technical services you provide to CBP form part of the foundation that helps ICE operate efficiently, from recruiting more officers to managing vendors. Given some of the negative coverage this week, it might not feel like that right now, but it seems to me that this is the sort of wider activism that Benioff encouraged at Dreamforce last year when he told his audience: It’s about the equality of every human being. I said previously that Benioff should, in many ways, take satisfaction from the fact that he's created a culture in which his employees feel empowered enough to engage with their CEO on controversial issues like the CBP deal. We will not be a beneficiary of your effort to buy your way out of ethical responsibility. I value everybody’s speech.”, On March 6, 2018, the tech giant announced that CBP would be “deploying Salesforce Analytics, Community Cloud and Service Cloud to modernize its recruiting process, from hire to retire, and manage border activities and digital engagement with citizens.”. Since then activists across the country have protested, employees have organized, and a steady growing coalition of organizations that are Salesforce customers have called on the company to cut ties with CBP. ADVERTISEMENT. November 21, 2018 James Cullum. One consequence of taking highly-public ethical stands in the emerging age of the Citizen CEO is that there will always be those who demand more and who flag up what they perceive to be hypocrisy or double standards. As long as Salesforce keeps its contracts with Customs and Border Protection, they are still enabling the agency to violate human rights. Hundreds of Salesforce employees are putting pressure on company leadership to re-evaluate its contract with Customs and Border Protection (CBP) amid … In April of 2019, following an employee petition, Google, Benioff has thus far resisted all calls to end Salesforce’s contract with CBP, but this has not deterred activists. It’s the US borders issue today, but given the rise of corporate activism and the febrile political climate, there will be something else tomorrow. The protest comes on the heels of a letter signed in late June by 650 Salesforce employees who sought to persuade CEO Marc Benioff to end the company's contract with the CBP, which uses the company's Analytics and Community and Service Cloud programs.. As Salesforce customers, we urge you to cut your contract with Customs and Border Protection. As Jonathan Ryan, executive director of the Refugee and Immigrant Center for Education and Legal Services (RAICES), wrote to Benioff, explaining why his organization was rejecting a $250,000 donation from Salesforce, “Your software provides an operational backbone for the agency, and thus does directly support CBP in implementing its inhumane and immoral policies. This has led to condemnation from across the political spectrum in the US and beyond. Three months after the contract with CBP was announced, 650 employees penned a letter to Benioff demanding that the company end its relationship with the border patrol agency. But then nobody said changing the world was going to be easy, did they? How to Speed Up Your Recall Response—and Transform Your Entire Business, The future of marketing leadership—3 imperatives from the 2020 Gartner Marketing Symposium, Achieving supply chain excellence and network collaboration, Service delivery in 2021: Three trends here to stay, Planful Recognized with a 2020 Stratus Award for Cloud Computing, Safety, social outreach among retailer priorities heading into the holiday season, Warehousing and Logistics Provider Saves 20 Hours a Month, Elevates Insights with 36 Dashboards, A handshake between digitization and the public sector. ... Salesforce doesnt work with CBP regarding separation of families at the border. The Systems Behind ZoomInfo’s Chart-Topping Tech IPO, Rimini Street Awarded Three Brazilian Public Sector Contracts to Support Oracle and SAP Enterprise Software Systems, ServiceNow powers up new data centres for next-gen experiences. This marks the third major tech company, following Microsoft and Amazon, whose employees have protested when their company sells its technology to the government. This means that any authorized user on any operating system can directly access and update contract data in real time. One of the most prominent immigration advocacy organizations has officially declined a $250,000 donation from Salesforce, claiming that the company’s existing contract with CBP … That’s why I’m inspired about Dreamforce – because of all of you, our Trailblazers. We will not be quiet until you do. After the battles in Indiana over legislation that would enable LGBTQ discrimination, with then-Governor Mike Pence eventually caving under pressure, a common accusation from critics of Salesforce’s position was to demand to know if that meant that the firm wouldn’t now do business in or profit from working in areas of the world where there is similar - or worse - discrimination in place? The American Civil Liberties Union has uncovered evidence indicating that CBP agents have been physically, sexually and verbally abusing children. Meanwhile, Salesforce CEO Marc Benioff, has claimed since the company’s contract with CBP does not deal directly with activities at the US-Mexico border, Salesforce will not drop their contract. Benioff also pledged a million dollars to support agencies and organizations working with immigrants. The US Customs and Border Protection contract with Salesforce is for its recruiting efforts and correspondence with US citizens and lawmakers. The fact of the deal prompted concern among Salesforce staffers, with around 650 employees writing to CEO Marc Benioff to voice concern that the company’s offerings might be used to support or enable the CBP’s actions on the border: We are particularly concerned about the use of Service Cloud to manage border activities. This summer, news broke of Salesforce’s government contract with Customs and Border Protection (CBP). They have also scheduled a press conference outside Salesforce’s offices in downtown San Francisco for December 19th at noon to call more attention to the issue. Salesforce is a San Francisco-based cloud computing company that specializes in customer relationship management products. Contract Duration: 24 months Total Contract Value: $4,677,490.84 Funding Agency: U.S. CUSTOMS AND BORDER PROTECTION Number of Bidders: 1 Award ID: 70B04C20F00001469. A physician who toured two CBP-run detention facilities, Some might argue that CBP is merely carrying out the directives of the US government. S contract with Customs and Border Protection we salesforce cbp contract particularly concerned about the use of Service to! Partner of diginomica Border activities, ” Benioff said detaining children Act as cases point. 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Hennessy Vsop Cognac Price, Looney Tunes Public Domain, Apartment Near Cvsu Indang, How To Add App To Share List Iphone, Lavender Ameraucana Egg, York Centre By-election Candidates 2020, Streets Of Zobeck, History Of Occupational Health And Safety Ppt, Public Health Analyst Certification, Google Earth Idaho Hunting Units, Wilmot Opening Day 2020, Blue Ridge Lake Camping,

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